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1.
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Total Quality Management & Business Excellence Material type:  Continuing resource; Type of continuing resource:
periodical
Publisher: Philadelphia Routledge Availability: Items available for reference: Biblioteca Graciliano Ramos (6).
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2.
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Redesigning a square peg : total quality management performance appraisals
by ALDAKHILALLAH, Khalid A | PARENTE, Diane H. Source: Total Quality ManagementMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, January 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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3.
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The relationship between total quality management and project performance in building planning phase : an empirical study of real estate industries in Taiwan
by HOW-MING Shieh | KUEI-YANG Wu. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, January 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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4.
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Cellular structure for total quality management in a globalized economy
by TAN, Lee Peng | TAN, John K. C. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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5.
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Forging buyer-seller relationships for total quality management in international business : the case of the European cement industry
by RUYTER, Ko de | SEMEIJN, Janjaap. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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6.
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A review of empirical research on total quality management using scale developing methods : an Australian perspective
by RAHMAN, Shams-Ur. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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7.
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Development of an integrated total quality management and performance measurement system for self-assessment : a method
by PUN, Kit-Fai. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, September 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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8.
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Multi-attribute decision model for assessing components of total quality management
by DALU, R. S | DESHMUKH, S. G. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, September 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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9.
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Yin-yang : a dialectical approach to total quality management
by CUNHA, Miguel Pina e | CUNHA, Joao Vieira da | DAHAB, Sonia. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, September 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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10.
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Job standardization and service quality : a closer look at the application of total quality management to the public sector
by AN-TIEN HSIEH | CHIEN-HENG CHOU | CHIN-MEI CHEN. Source: Total Quality ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, November 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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11.
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Total quality management and performance : an evaluation of the evidence and lessons for research on public organizations
by BOYNE, George A | WALKER, Richard M. Source: Public Performance & Management ReviewMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: dec.2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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12.
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Total quality management, high-commitment human resource strategy and firm performance : an empirical study
by BOU, J. Carlos | BELTRÁN, Inmaculada. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, January 2005Availability: No items available
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13.
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Integration of work measurement and Total Quality Management
by SADIKOGLU, Esin. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, July 2005Availability: No items available
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14.
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A cooperation model for the third sector based on Total Quality Management
by FREDRIKSSON, Maria. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, August 2005Availability: No items available
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15.
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Total quality management : liçções para a América Latina
by HODGETTS, Richard | AZEVEDO, Ano. Source: RAP Revista de Administração PúblicaMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : FGV, Out. /Dez. 1994Availability: No items available
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16.
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Employee attitudes toward total quality management in an epa regional office
by ZEITZ, Gerald. Source: Administration & SocietyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Thousand Oaks : SAGE, May 1996Availability: No items available
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17.
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Deming's total quality management movement and the Baskin Robbins problem : part 1: is it time to go back to Vanilla?
by WHITE, Orion E | WOLF, James E. Source: Administration & SocietyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Thousand Oaks : SAGE, August 1995Availability: No items available
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18.
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Deming's total quality management movement and the Baskin Robbins problem : Pprt 2: is this ice cream american?
by WHITE, Orion F | Wolf, James F. Source: Administration & SocietyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Thousand Oaks : SAGE, November 1995Availability: No items available
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19.
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The rhetoric and reality of total quality management
by ZBARACKI, Mark J. Source: Administrative Science QuarterlyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Ithaca : Johnson Graduate School of Management, September 1998Availability: No items available
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20.
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Total quality management : empirical, conceptual, and practical issues
by HACKMAN, J. Richard | WAGEMAN, Ruth. Source: Administrative Science QuarterlyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Ithaca, NY : Cornell - Johnson Graduate School of Management, June 1995Availability: No items available
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